Velocity Safety Appointed Sole UK Service Agent for Aresta, JSP & Delta Plus Fall Arrest Blocks

“Velocity Safety is now the sole UK service agent for applicable Aresta, JSP and Delta Plus fall arrest blocks – providing a direct, manufacturer-authorised route for inspection, servicing, repair and recertification.”

Velocity Safety has been appointed as the sole UK service agent for applicable Aresta, JSP and Delta Plus fall arrest blocks.

The appointments expand our manufacturer-authorised fall protection capabilities and give equipment owners, contractors, hire companies and safety teams a direct UK route for annual servicing, model-specific repairs and recertification.

Our engineers can support applicable cable and webbing fall arrest blocks, inertia reels and self-retracting lifelines used across construction, facilities management, manufacturing, utilities, confined spaces and other work-at-height environments.

Explore our Fall Arrest Block & Inertia Reel Inspection and Servicing service.

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What Has Velocity Safety Been Approved to Service?

Velocity Safety has been appointed as the sole UK service agent for applicable fall arrest blocks manufactured or supplied under three recognised fall-protection brands:

• Aresta fall arrest blocks and retractable lifelines
• JSP fall arrest blocks and self-retracting lifelines
• Delta Plus fall arrest blocks and retractable fall arresters

This status applies to the relevant equipment and service procedures covered by each manufacturer’s approval.

Because the construction and servicing requirements differ between models, we confirm the exact make, model, serial number and service requirement before accepting equipment.

Applicable work may include:

• External condition and functional inspection
• Authorised strip-down and internal examination
• Cleaning of accessible and serviceable components
• Inspection of braking, locking and retraction mechanisms
• Inspection of webbing, wire rope or cable
• Replacement of approved serviceable parts
• Reassembly and manufacturer-specified functional testing
• Equipment identification and service tagging
• Digital servicing and inspection documentation
• Confirmation of the applicable next-due date

The exact scope depends on the model, its condition, its history and the manufacturer procedure.

What Does “Sole UK Service Agent” Mean?

Being appointed the sole UK service agent means Velocity Safety provides the manufacturer-authorised servicing route in the UK for the applicable Aresta, JSP and Delta Plus fall arrest block ranges.

This is particularly important where work involves opening the casing, inspecting internal braking or retraction mechanisms, replacing model-specific components or completing a manufacturer-defined service procedure.

A fall arrest block is not simply a cable or length of webbing inside a plastic or metal casing.

Depending on the model, it can contain:

• Internal pawls and locking mechanisms
• Brake assemblies and friction components
• Retraction springs
• Drums, bearings and guides
• Wire-rope or webbing assemblies
• Energy-absorbing components
• Load or fall indicators
• Swivels, hooks and connectors
• Retrieval or rescue mechanisms

Servicing these components requires the correct instructions, competence, replacement parts, tools and test procedures for the particular equipment.

Aresta Fall Arrest Block Servicing in the UK

Aresta supplies a range of retractable fall protection equipment, including compact webbing fall arrest blocks and longer cable-based retractable lifelines.

Its range includes:

• Compact single webbing fall arrest blocks
• Twin retractable webbing fall arrest blocks
• Retractable lifelines fitted with scaffold hooks
• Longer cable-based retractable lifelines
• Equipment designed for different attachment arrangements and working environments

Velocity Safety’s appointment as the sole UK service agent provides Aresta equipment owners with a direct route for applicable annual servicing, repairs and recertification.

Before work begins, we confirm:

• The Aresta model and product reference
• Serial number and equipment identification
• Webbing or cable length
• Previous inspection or service history
• Any known fall, overload or damage event
• Whether workshop servicing or an on-site visit is appropriate

Aresta produces retractable lifelines in several configurations, so customers should not assume that every model has an identical servicing procedure.

If you manage Aresta blocks, send us the product details or photographs and we will confirm the appropriate service route.

JSP Fall Arrest Block & SRL Servicing

JSP supplies self-retracting lifelines and fall arrest blocks across compact webbing, wire-rope and rescue configurations.

Examples include:

• Compact webbing fall limiters
• Wire self-retracting lifelines
• Sharp-edge and horizontal-use models
• Longer cable-based fall arrest blocks
• Retrieval fall arrest blocks incorporating a rescue winch

Velocity Safety is now the sole UK service agent for applicable JSP fall arrest blocks and SRLs.

Depending on the model, inspection and servicing may consider:

• Casing and structural condition
• Webbing or wire-rope condition
• Retraction throughout the working length
• Locking response
• Fall or load indicators
• Swivel hooks and connectors
• Internal serviceable components
• Rescue or retrieval functions where fitted

The precise checks and repairs are determined by the applicable JSP procedure rather than a generic SRL checklist.

This fall-protection appointment is separate from JSP PowerCap respiratory equipment. Velocity Safety provides documented JSP PowerCap inspections, manufacturer-authorised servicing and repairs for applicable PowerCap Active, PowerCap Active IP and PowerCap Infinity systems.

Delta Plus Fall Arrest Block Servicing in the UK

Delta Plus manufactures a broad range of retractable fall arresters for work-at-height applications.

The range includes:

• Compact webbing fall arresters
• Cable-based retractable fall arresters
• Models intended for different lifeline lengths
• Equipment designed for vertical or applicable horizontal use
• Retractable equipment incorporating additional rescue or winch functions

Velocity Safety’s appointment as the sole UK service agent gives Delta Plus fall arrest block users access to an authorised UK servicing route for applicable models.

Delta Plus product families include compact and longer-distance retractable devices, but model names and product references can change over time. That makes accurate equipment identification important.

When requesting a quote, provide:

• The product name or reference
• Serial number
• Lifeline material and length
• Photographs of the unit and label
• Current inspection or service date
• Details of any defect, fall or impact event

We will confirm whether the model falls within our authorised scope and what work is required before booking.

Inspection, Thorough Examination and Servicing Are Not the Same

The terms inspection, thorough examination and servicing are often used interchangeably, but they do not necessarily describe the same work.

Not every fall arrest block is subject to precisely the same combination of requirements.

The correct approach depends on:

• The manufacturer instructions
• The make and model
• How the equipment is being used
• The applicable legislation
• Previous inspection and service findings
• Whether the equipment has arrested a fall
• The conditions in which it is used and stored

Velocity Safety documents the activity being provided so that inspection, thorough examination and servicing are not incorrectly presented as the same check.

For more detail, see our guide to the difference between fall arrest blocks, inertia reels and retrieval devices.

Do Fall Arrest Blocks Need Servicing Every 12 Months?

Fall arrest blocks commonly require manufacturer inspection, servicing and recertification at intervals specified by the manufacturer.

The Work at Height Safety Association’s guidance on retractable fall arresters states that fall arrest blocks should be serviced, inspected and recertified by the manufacturer or an approved service company at least every 12 months, or sooner where necessary.

However, “annual” should not be treated as permission to ignore the equipment for the remaining 364 days.

Fall arrest blocks should also receive:

• A check by the user before use
• Recorded detailed inspections at the appropriate interval
• Additional examination following damage or suspected loss of performance
• Immediate removal from use after arresting a fall
• More frequent attention where the equipment is exposed to arduous conditions

Factors that may justify earlier inspection or servicing include:

• Frequent or intensive use
• Exposure to water, dirt, concrete dust or grit
• Contact with paint, oils, chemicals or solvents
• Outdoor storage or prolonged exposure to weather
• Corrosion
• Damage to the casing, webbing, cable or connectors
• Poor or inconsistent retraction
• Activation of a fall indicator
• Unknown service history

The appropriate schedule should follow the manufacturer’s instructions and reflect how the equipment is actually used.

Why Manufacturer-Authorised Servicing Matters

Fall arrest blocks are safety-critical mechanical devices that may remain unused for long periods before being expected to operate immediately during a fall.

Some faults are visible externally. Others affect internal components hidden inside the casing.

Potential problems can include:

• Worn or damaged pawls
• Degraded brake components
• Corrosion inside the housing
• Damaged or weakened retraction springs
• Contaminated internal mechanisms
• Frayed webbing or broken cable strands
• Damaged lifeline guides
• Activated fall indicators
• Worn swivels, hooks or connectors
• Missing, incompatible or unauthorised replacement parts

Manufacturer-authorised servicing ensures applicable internal work is completed using the relevant procedure, approved components and required functional tests for that model.

It also provides a clearer service history for safety teams, auditors, equipment owners and hire companies managing larger fleets.

How Velocity Safety’s Fall Arrest Block Servicing Works

Our process begins with accurate equipment identification.

1. Send Us the Equipment Details

Provide the manufacturer, model, quantity, lifeline length and site location.

Photographs of the product label and complete unit are helpful where the model is uncertain.

2. We Confirm the Required Service

We determine whether the equipment falls within our authorised service scope and whether it requires inspection, servicing, repair, thorough examination or a combination of activities.

You receive a clear quotation before work begins.

3. On-Site or Workshop Arrangement

Depending on the equipment and work required, we can arrange:

• On-site inspection or servicing
• Delivery to our Blackburn workshop
• Courier collection and return
• Coordinated servicing for multiple units

Some internal repairs and manufacturer-specific procedures may need to be completed under controlled workshop conditions.

4. Inspection and Authorised Servicing

The unit is inspected and serviced according to the relevant scope and manufacturer procedure.

Any defects or additional parts required are identified before chargeable remedial work proceeds.

5. Testing and Documentation

Following applicable servicing and reassembly, the equipment receives the manufacturer-specified functional checks or tests.

The documentation identifies:

• The equipment serviced
• Manufacturer, model and serial number
• Work completed
• Defects found
• Components replaced where applicable
• Service or inspection outcome
• Applicable next-due date

Where a separate LOLER thorough examination is required and included, it is documented separately rather than being treated as identical to manufacturer servicing.

Who Will Benefit From the New UK Servicing Route?

The appointments will support organisations using fall arrest blocks across a wide range of industries.

These include:

• Construction and civil engineering contractors
• Scaffolding and access companies
• Utilities and infrastructure providers
• Facilities and building-maintenance teams
• Warehousing and distribution operations
• Manufacturing and engineering sites
• Confined-space and rescue teams
• Telecommunications contractors
• Work-at-height training providers
• PPE hire companies and equipment distributors
• Multi-site health and safety teams

For equipment owners, the new arrangements provide a clear route for servicing applicable Aresta, JSP and Delta Plus equipment without needing to identify an overseas provider or use a company without the applicable manufacturer approval.

Our Wider Manufacturer-Approved Servicing Capability

The Aresta, JSP and Delta Plus appointments build upon Velocity Safety’s existing fall-protection servicing capabilities.

Velocity Safety is also an approved service and repair agent for:

• Abtech Safety
• Ridgegear
• Globestock Safety

Inspection and servicing support is also available for equipment from other manufacturers, subject to the model, required work, manufacturer instructions and availability of approved replacement components.

Velocity Safety is also an authorised G-Force service agent, providing manufacturer-authorised servicing and repairs for applicable G-Force fall arrest blocks. Read our G-Force service-agent announcement or send us your equipment details to confirm the available service.

If you are unsure whether a particular fall arrest block can be serviced, send us the make, model and a photograph. We will confirm the available route before asking you to send the equipment.

Arrange Aresta, JSP, Delta Plus or G-Force Fall Arrest Block Servicing

Frequently Asked Questions

Which fall arrest block manufacturers is Velocity Safety the sole UK service agent for?

Velocity Safety is the sole UK service agent for applicable Aresta, JSP and Delta Plus fall arrest blocks. The precise service availability depends on the model, condition and manufacturer procedure.

Can Velocity Safety complete annual servicing for Aresta fall arrest blocks?

Yes. Velocity Safety provides the manufacturer-authorised UK servicing route for applicable Aresta fall arrest blocks and retractable lifelines. Send us the model, serial number and lifeline length so we can confirm the required work.

Can Velocity Safety service JSP self-retracting lifelines?

Yes, for applicable models. Our JSP fall protection capability includes relevant fall arrest blocks and self-retracting lifelines. Serviceability and scope are confirmed from the exact product reference.

Can Velocity Safety service Delta Plus fall arrest blocks?

Yes. Velocity Safety is the sole UK service agent for applicable Delta Plus fall arrest blocks. Delta Plus supplies several webbing and cable retractable ranges, so the model should be confirmed before booking.

Does every fall arrest block require annual servicing?

Many manufacturers and industry guidance specify servicing, inspection and recertification at least every 12 months, or sooner where necessary. The applicable interval should always be confirmed from the instructions for the particular model and adjusted where use, damage, contamination or environmental conditions create additional risk.

Is an annual inspection the same as manufacturer servicing?

Not necessarily. An inspection records the current condition and operation of the equipment. Manufacturer servicing may involve authorised strip-down, internal examination, cleaning, component replacement, reassembly and model-specific testing. A LOLER thorough examination is another distinct activity where LOLER applies.

What happens if a fall arrest block has arrested a fall?

It should be removed from service immediately, clearly identified and assessed through the appropriate route. It should not be returned to use simply because it appears undamaged externally.

Can fall arrest blocks be serviced on site?

Some inspection and servicing activities can be completed on site. Other internal repairs or manufacturer-specific procedures may require workshop conditions. We will confirm the appropriate option after identifying the equipment and work required.

Can I send fall arrest blocks to your workshop?

Yes. Equipment can be delivered to our Blackburn workshop, and courier collection and return can also be arranged. Include the equipment details and contact information securely with the shipment.

Do you provide documentation after servicing?

Yes. The documentation identifies the equipment, work completed, findings, outcome and applicable next-due date. Where manufacturer servicing and a separate thorough examination are both required and booked, the activities are clearly distinguished.

Can you service fall arrest blocks from other manufacturers?

Velocity Safety is also an approved service and repair agent for Abtech Safety, Ridgegear and Globestock Safety. Support for other manufacturers depends on the model, required work, manufacturer requirements and availability of approved parts.

Can Velocity Safety service G-Force fall arrest blocks?

Yes. Velocity Safety is an authorised G-Force service agent, providing manufacturer-authorised servicing and repairs for applicable G-Force fall arrest blocks.

Send us the model, serial number, quantity and photographs of your equipment and we’ll confirm the available service, expected turnaround and collection or on-site options.

Resources

• HSE – Working at Height: A Brief Guide
• HSE – Inspecting Fall Arrest Equipment Made From Webbing or Rope
• WAHSA – Selection, Use, Maintenance and Inspection of Retractable Fall Arresters
• Aresta – Retractable Lifeline Products
• JSP – Fall Limiters and Self-Retracting Lifelines
• Delta Plus – Retractable Fall Arresters
• Velocity Safety – Fall Arrest Block & Inertia Reel Servicing
• Velocity Safety – PFPE Inspections & Equipment Checks
• Fall Arrest Block vs Inertia Reel: What Is the Difference?